Support + Help

Support + Help

We're here to help you each step of the way, from account signup to member search. Below are our most frequently asked questions, followed by our to submit inquiries, comments or to just say hello.

FAQ’s

What do I need to sign up?  

You will need to sign up with your name, a valid email address and a password.  Once you are signed up, you will be able to complete your member dashboard, search the directory of pros or browse the blog. 

Do I need to have a website or social media page to sign up for Fiteeza?  

No, not having any internet presence is a huge win, because Fiteeza will do it all for you.  But, if you have a website or a social media page, Fiteeza still wants to be your new BFF.  Simply link those sites to your personalized Fiteeza page by signing in and heading straight to your dashboard. 

I am having trouble signing up for Fiteeza?  

Be sure you are typing in your correct email address.  If your email address is already registered in the Fiteeza Community, you will not be able to sign up again using the same email.   

Is it possible for me to be a Pro and a Community Member?  

Though we like your enthusiasm, it is not possible to have both types of memberships with Fiteeza.  Sadly, we must all choose who we are and be the best we can be.

How can I cancel/delete my account? 

Though we are sorry to see you go, please complete the form below and Fiteeza Support will assist you.

I can’t remember my password.

You can retrieve your password by visiting the Forgot Password page. A llink will be sent to your email address to reset your password.

I am having trouble uploading my photos, WTH? 

Believe it or not, Fiteeza.com was designed with you in mind!  If you are using a Mac or PC, you can click on your photos and drag and drop them onto your Fiteeza Media page. Wait for the images to all have a checkmark on them to indicate that they have been added successfully.  You can drag and drop up to 8 photos.  If you have already done that, you will need to delete some photos to create room for the ones you are trying to add. If you are still having trouble, below.

I can’t upload my Youtube video, HELP!

So, this is a little trickier, but we know you can handle it.  When you uploaded your video to Youtube, it was assigned a video ID. This ID is all that you need to share a video. Simple copy that ID and paste it into one of the three media spots for videos.

 


 

Contact Us

Use the form below to get assistance on anything not covered in the above FAQs.

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